FINACLE & FINACLE E-BANKING APPLICATION
- End to End implementation
- Installation, Configuration & Fine Tuning Application (DC & DR)
- Data migration
- Customization
- Jasper reports
- C24 & FI Customization
- Third-party Integrations
- L1 Level Support (Basic level of support where in L1 resource pick up the call received from the branch end-user and educate him to resolve the issue if the issue is of Application level).
- L2 Level Support (If an Issue is pertaining to changes in parameters, issue requires any updates to be done in data base from back-end, Execution of EOD-BOD activities, Month/Quarter/Half year end activities etc.)
- L3 Level Support (Taking care of Patch deployments, Data base level issues, O/S Level issues and Performing DC –DR Drill)
